Bienvenid@ a SuperCollectors.es: Tienda de referencia en Trading Cards de Fútbol, NBA y NFL

GENERAL INFORMATION

WHO ARE WE?

SuperCollectors.es is an online retail shop based in Barcelona (Spain) since 2015, specialized in Sports Trading Cards, mainly Basketball (NBA), Football (Soccer) and American Football (NFL), MLB (Baseball), Star Wars, WWE (Pressing Catch), Formula 1, and other licenses.
The founder and Manager of the company is Carles (7air), a well-known member of the trading card community for several years.

Our mission is very clear:
To offer quality products to European trading card collectors at competitive prices, helping to promote the Hobby in Spain and around Europe, while providing the best user experience.

We are also collectors with a lot of experience in the sector, so we know about the European collectors‘ needs and desires! We saw all the problems and difficulties we had in Europe to obtain these exclusive products at competitive prices (without expensive shipping costs and customs) and short lead times, so we decided to begin this incredible journey in 2015 that still lasts to this day.
We work directly with companies like Topps, Panini America, Upper Deck, Ultimate Guard, Ultra PRO, BCW or through their official distributors.

PAYMENT METHODS

BANK TRANSFER / BIZUM: If you choose this option you will receive an email with our Banking details at BBVA. Please put your order number as reference. Sending the proof of payment to us will also speed up the process. If you want to use Bizum please select this option too and you will receive our phone number.

CREDIT/DEBIT CARD: If you want to pay by credit or debit card you can use the option «Pay by Paypal» without having or creating a Paypal account. You can introduce your details using this platform, we won’t receive any bank information.

PAYPAL: The fastest, safest and easiest way to buy online!

SHIPPING

Outside from Spain and Andorra, we also ship to Portugal (Nacex at 7,49€/order), Netherlands, Luxembourg, Italy, France, Denmark, Belgium, Austria, Germany and United Kingdom. Shipping costs are fix per order 14,99€, estimated time of delivery 3/5 working days. We can also ship to the United States but please contact us before ordering. We don’t ship outside Europe or USA.

Once your order has been shipped out you will receive 2 emails, one with the notification «Your order is Complete«, and another one with the tracking details. Please check your spam folder in case you haven’t received them.

REFUND / RETURN POLICY

No returns are accepted unless there has been a mistake made by our side or if the product(s) arrived in bad conditions. You have 5 days since the arrival to notify the error or damage. Products have to be returned in perfect conditions and with their original packaging. Our company is not responsible for any products.

CUSTOMER SUPPORT

E-mail: info@supercollectors.es

Phone number / Whatsapp: +34 601 083 058

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